PURPOSE OF PERSONAL DATA PROCESSING
- We use your information (and that of those who travel with you) to make the reservations that you request through the means that our company enables for this purpose.
- We also arrange packages so that users may offer access and reservation through our website to third parties.
- If you choose to receive marketing communications, we will inform you of any special offers that could be of interest. You may unsubscribe from these promotional communications at any time.
- We use the information we gather, like cookies, to improve the browsing experience with the Online Services; analyze data to generally improve our Services and collect information about the travel destinations that interest you, so that you recieve relevant announcements and offers.
- From time to time, and normally after an interaction with us, we will ask you to send us feedback to ensure that we are providing services that meet your expectations.
Your personal data will only be used for the following purposes:
- To carry out the necessary commercial and administrative procedures with Web Users;
- To respond to queries and/or provide information requested by the User;
- To carry out the provision of services and/or products contracted or subscribed to by the User
- To use your data to contact you, both electronically and non-electronically, to obtain your opinion about the service provided and,
- Analysis of profiles and usability will be carried out.
- Client and/or suppliers data will be processed, within the contractual relationship that links them with the person in charge, in compliance with the administrative, fiscal, accounting, and working obligations that are necessary under the current legislation.
- Client and/or suppliers data will be processed, within the contractual relationship that links them with the person in charge, in compliance with the administrative, fiscal, accounting, and working obligations that are necessary under the current legislation.
We will not use your personal data for any other purpose than those described except by legal obligation or judicial requirements.
DATA RETENTION POLICIES
Your data will be kept for the duration of the commercial relationship with us or until you exercise your right to cancellation or opposition, or limitation to processing. However, we will keep certain personal identification and traffic data for a maximum period of 1 years in case it is required by the Judges and Courts or to initiate internal actions derived from the improper use of the website.
LAWFULNESS OF PERSONAL DATA PROCESSING
a) Execution of the contract.
b) Consent of the interested party.
c) Compliance with legal obligations.
d) Legitimate interest: sending our own promotions.
COMMUNICATIONS
Any communication sent will be incorporated into the Information Systems of OvelCoin/IGC. By accepting these conditions, terms, and policies, the User expressly consents to OvelCoin/IGC carrying out the following activities and/or actions, unless the User indicates otherwise:
- The sending of commercial and/or promotional communications by any means enabled informing the Users of the activities, services, promotions, advertising, news, offers, and other information about the services and products related to the activity.
- In the event that the User has expressly consented to the sending of commercial communications electronically by subscribing the NEWSLETTER, the sending of such communications by electronic means informing the Users of the activities, services, promotions, advertising, news, offers, and other information about the services and products of OvelCoin/IGC equal or similar to those that were originally the aim of the contract or interest by the User.
- The storage of personal data during the periods provided in the applicable provisions.
OFFICIAL MEANS OF COMMUNICATION
The User is informed that the means enabled by the company to communicate with customers and others affected are the corporate phone, corporate mobile phones, and corporate email.
If you send personal information through a means of communication other than those indicated in this section, the PROVIDER will be exempt from liability in relation to the security measures available regarding the medium in question.
ASSIGNMENTS OR TRANSFERS RECIPIENTS
OvelCoin/IGC will hand out data information to the authorities and to the police if there is a need to comply with a legal procedure, legal obligation, without prejudice of blocking or cancelling an account if there are signs of criminal offence. The information handed to the authorities in such an event will only regard the current information stored by the service provider.
The information that you provide us both through this website and through the application will be hosted on the servers of OvelCoin/IGC.
Many tools we use to manage your data are contracted to third parties.
RIGHTS OF CONCERNED INDIVIDUALS
As a concerned User, you can request to exercise the following rights before OvelCoin/IGC by submitting a letter to the postal address located in the letterhead or by sending an email to Team@ovelcoin.com, indicating as Subject: "GDPR, Rights affected", and attaching a photocopy of your National Identity Document (DNI) or any analogous document, as indicated by law.
Rights:
Access rights: allows the interested party to acknowledge and obtain information about their personal data submitted to processing.
Right to rectification or deletion: it allows to correct errors and modify the data that proves to be inaccurate or incomplete.
Right to cancellation: allows data that turns out to be inadequate or excessive to be deleted.
Right to opposition: the right of the interested party to not carry out the processing of their personal data or to cease it.
Limitation of personal data processing: involves the marking of personal kept data, with the purpose of limiting its’ future processing.
Portability of the data: facilitation of the data subject to processing to the interested party, so that he or she can transmit it to another person in charge, without impediments.
The right not to be subject to automated individual decisions (including the elaboration of profiles): the right not to be the subject of a decision based on automated processing that produces effects or significantly affects the User.
As a User, you have the right to withdraw consent given at any time. The withdrawal of consent will not affect the lawfulness of the process carried out before the withdrawal of consent.
You also have the right to submit a claim to the supervisory authority if you believe that your rights may have been violated in relation to the protection of your personal data .
ADDITIONAL INFORMATION
INFORMATION WE COLLECT:
The data collected by data controller is the following:
- Data provided by the users through the different services offered on the website.
- Data included in the different forms provided on the website.
- Data collected through "cookies" to improve the browsing experience as reported in the cookie policy.
- We engage collected data into profiles and usability analytics to improve the User’s experience through our platform.
- Data provided by the customers receiving the services, by any means.
Through this Privacy Policy we inform you that the photographs that are posted on the website are property of ovelcoin/igc , including those of minors, of which, in order to obtain these, prior consent of the parent, tutors, or legal representatives has been obtained by signing the forms made for that purpose by the centers in which matters regarding minors are regulated.
VIDEO SURVEILLANCE
In some vending point footage is captured for the sole purposes indicated in this Privacy Policy and / or at the request of the legal authorities.
We have informational documentation available at the request of anyone interested and a signal warning of the video-monitoring area ,located in a visible place prior entering the surveillance range to inform that the venue is a video-surveilled location.
All footage captured by the surveillance cameras will be limited to the inside of the establishment. No images of public roads will be captured except for a minimum strip of access to the venue.
The recording system will be located in a guarded or restricted access place. The images obtained will be accessed only by authorized personnel and will be kept for a maximum period of one month from their capture.
SOCIAL NETWORKS
We inform you that OvelCoin/IGC may have a presence on social networks. The processing of data that is carried out concerning the people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of OvelCoin/IGC will be governed by this section, as well as those conditions of use, privacy policies, and access regulations that belong to the social network that is appropriate in each case and previously accepted by the User.
OvelCoin/IGC will process your data with the purpose of correctly managing your presence on social networks, informing you of the provider's activities, products, or services, as well as for any other purpose that the regulations of the social networks allow.
The publication of the following content is prohibited:
- That is unlawful by national, community, or international regulations or that they carry out activities that are presumably unlawful or contravene the principles of good faith.
- That threaten the fundamental rights of people, lack courtesy in the network, annoy or may generate negative opinions to our Users or third parties and in general whatever the content that OvelCoin/IGC deems inappropriate.
- In general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection, and intellectual and industrial property rights.
Likewise, OvelCoin reserves the right to remove, without notice from the website or the corporate social network, those contents deemed inappropriate.
Communications sent through social networks will be incorporated into a file owned by OvelCoin/IGC, and may send you information of interest.
You can access more information, as well as consult the companies that are part of OvelCoin, through the following link:
http://ovelcoin.com/privacy-policy.php
In any case, if you send personal information through the social network,OvelCoin/IGC will be exempt from liability in relation to the security measures applicable to this platform, which is the Users’ responsibility to know, by checking the corresponding conditions particular to the network in question.
SECURITY MEASURES:
The information you provide will be processed confidentially. The Provider has adopted all the technical and organizational measures and all the levels of protection necessary to guarantee the security in the processing of the data and to avoid its alteration, loss, theft, processing or unauthorized access, according to the state of technology and nature of the stored data. Likewise, it is also guaranteed that the processing and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the current regulations.
LANGUAGE
The language applicable to this Privacy Policy is English/HINDI. Therefore, in case there is any contradiction in any of the versions provided in other languages, the English/HINDI version will have prevalence.
LEGISLATION
For all purposes, the relationship between OvelCoin/IGC and the Users of its telematic services, present on this Website, are subject to the Indian legislation and jurisdiction to which the parties expressly submit to.